i've created this blog as a storage for random tech notes i've found useful and may help others at the same time. i've joked that it's not possible to know everything but i'm google certified and can find just about anything i need using google. it's worked time and time again. anyway i hope you find this info useful if not that's fine too as it's really intended for me anyway :) -- google certified

Tuesday, July 2, 2013

Exchange 2010 upgrade to SP2 fails at hub transport

Exchange 2010 upgrade to SP2 fails at hub transport with error about unable to find source install files for MS Exchange 2007 antispam filter updates.

Worked with MS and resolved by the following:



The following solution has been provided to resolve your issue: Exchange 2010 Sp2 upgrade on server. A summary of the solution is detailed below.

    •    Symptom – Exchange 2010 Sp2 upgrade on server
    •    Cause – Microsoft Exchange 2007 Standard Anti-spam Filter Updates issue
    •    Resolution

1.      Checked Exchange setup log and UninstallASEntIRS.msilog as setup was failing on Hub Role.
2.       Ran windows clean tool found it does not list Microsoft Exchange 2007 Standard Anti-spam Filter Updates.
3.      Checked registry for {14F288C7-C695-40D5-971D-8890605C6040} we still have the key listed.
4.      Downloaded MsiZap.exe tool and Ran MsiZap.exe T {14F288C7-C695-40D5-971D-8890605C6040} it got completed successfully.
5.      Checked registry we still have {14F288C7-C695-40D5-971D-8890605C6040} registry guid listed
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MATS\WindowsInstaller\{14F288C7-C695-40D5-971D-8890605C6040}]  
6.      Took backup of WindowsInstaller key and deleted registry keys which were for Microsoft Exchange 2007 Standard Anti-spam Filter Updates
{14F288C7-C695-40D5-971D-8890605C6040}
{93FCFF43-49E2-4AE5-9AD4-0256878AB886}
{C3F10D8C-BD70-4516-B2B4-BF6901980741}
7.      We were now able to upgrade to E14 SP2 successfully.
8.      Rebooted Exchange server and verified server version it was upgraded successfully in Exchange 2010 Sp2.

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